-
About Matt
Admittedly, I am a bit odd. Some of that is captured here.
More about Matt -
Recently Shared- Hide iOS 5's Newsstand App in a Folder With This Trick [Tweaks] October 22, 2011
- MardkownPad is a full-featured Markdown editor for Windows. October 21, 2011
- Hide iOS 5's Newsstand App in a Folder With This Trick [Tweaks] October 21, 2011
- The Rands Test October 11, 2011
- Vimroom gives Vim a WriteRoom-style ‘distraction... October 10, 2011
- Get the Full URL Back in Firefox 7 [Secure Browsing] September 27, 2011
- How Do I Choose the Right Hardware When Building a Hackintosh? [Ask Lifehacker] September 6, 2011
- Firefighter Training WIN August 29, 2011
- The Technical Friend's Essential Maintenance Checklist for Non-Technical Friend's Windows Computer August 24, 2011
- This is the best thing, ever. (via Reddit) August 22, 2011
Tag Archives: customer service
Verizon Customer Service Win
On average, I get a “courtesy call” from one Verizon service or another almost every day. As both a VZW and FIOS customer, each professional service organization tries regularly to up-sell me. So far I have not received a call … Continue reading
Customer Service Win: Liberty Mutual
A little over a month ago, I was gifted with a light-duty trailer. It’s about 15 years old and I’ll use it to haul crap to the local recycling/refuse center, transport craigslist purchases, annoy the cats, etc. The only catch … Continue reading
I Don’t Care How Good You Are At Programming
I don’t care how good you are at programming, finding bugs, whatever. If you’re rude, or if you speak poorly to people who don’t understand your… quirks…. you will wind up being shunted to the side. No one wants to work with someone who makes them feel beat down all the time, or someone who they simply can’t understand, or someone whose reaction to every issue is to start wailing about the end of the world.Catherine Powell
Via SvN This is such a great concept to keep at the front of one’s mind. Everyone, from your customers to your co-workers, family and friends, deserve your *niceness*. Their concerns and questions are real. Your attitude can go a … Continue reading
