Via rose from the dead
Monthly Archives: July 2009
Verizon Customer Service Win
On average, I get a “courtesy call” from one Verizon service or another almost every day. As both a VZW and FIOS customer, each professional service organization tries regularly to up-sell me. So far I have not received a call…
It Seems So Obvious
It seems so obvious: If you want to develop software that’s useful to people, you’ve got to talk with them. But too many developers take the anti-social approach and consider customer support to be beneath their status… If you really…
The Hyannis Sound – On The Clock
I’ve been a big fan of The Hyannis Sound since 1999, when the first Chip joined the group. Some friends and I camped out in the backyard of their (then) Orleans house in the summer of 2003 because… well, just…
XHTML 1.1 Strict New Window Links With jQuery
I was throwing together a prototype site last night and I thought it might be nice to aim for XHTML 1.1 Strict compliance, really just for kicks. Most of the time, this is no big deal, but I was stuck…
